In-Home Care - Harlow, Essex
At Diamond Unique Care we provide a number of services centred around in-home health and well-being care.
Our Core Services
- Liaising with social workers, district nurses, family and friends
- Meal preparation and provision
- Holiday escorting service
- Special events and outings escorting
- Laundry service
- Bathing service
- Shopping service
- Hospital discharge service
- Getting up or putting to bed service
- Night sitting or sleeping over service
- 24 hour care
- Live in service
- Domestic services
Home Help Services
For Home-help service clients we can also assist with tasks including:
- Collecting prescriptions
- Housekeeping: vacuuming, dusting, dry cleaning, preparing shopping lists, assisting with pet care and more
- Overseeing home deliveries
- Supervising home maintenance
- Checking food expiry dates, preparing meals and washing up afterwards
- Organising wardrobes and cupboards
- Answering the door
- and more...
We distinguish ourselves from other care agencies through the strong and affectionate relationships we build up with our service users and the care shown by our in-home health and well-being carers. This is also demonstrated by the positive feedback we regularly receive and the satisfaction of each of our clients with the service they receive.
Our Staff
At all times our carers are compassionate and pay close attention to the particular needs of each client. Our organisation adopts a number of policies to ensure that each individual is receiving the right support and attention.
- Communication skills
- Empathy
- Stability
- Flexibility
- Respect
- Attention to detail
- Interpersonal skills
- Problem solving
We Ensure You Are Receiving The Correct Support By Ensuring:
- That all of our carers are trained to the national minimum standards required by local regulatory bodies
- That all staff are insuranced for both public and personal liability
- Continuity in the allocation of carers to each individual
- Communicating with the family and friends of the individual being cared for
- Implementing feedback and monitoring processes
- Holding regular reviews of the care plans of each individual
- Arranging regular visits with each individual to ensure they are not left alone
- Encourage the forming of friendly relationships between the carer and service user